Lowood Pet Lodge - Boarding Kennel and Cattery
Christmas Bookings
Peak period is from 18th December to 8th January. Any booking that includes all or some of those dates is not eligible for discounts, either for pets sharing or being booked in for an extended stay.
Any booking during this time must be for a minimum of seven days.
A 50% deposit is due by 1st November. If the booking is cancelled before 1st December, the deposit will be refunded minus a $25 administration and cancellation fee.
If the booking is cancelled before the 18th December, the deposit (minus the $25 administration and cancellation fee) will only be refunded if another booking can be taken to cover the dates booked. If only some of the dates can be rebooked, the deposit (minus the $25 administration and cancellation fee) will be refunded on a pro-rata basis.
If the booking is cancelled after 18th December no refund will be given.

Lowood Pet Lodge is closed to the public on Christmas Day, Boxing Day and New Year's Day.

Easter Bookings
Any booking that includes the Easter weekend is not eligible for discounts, either for pets sharing or being booked in for an extended stay.
All pets coming in for the Easter weekend must be dropped off by the Thursday at the latest. (Either 7.30 - 9.30am or 4 - 6pm).

Lowood Pet Lodge is closed to the public on Good Friday, Easter Saturday, Easter Sunday and the morning of Easter Monday. We re-open 4 - 6pm on the afternoon of Easter Monday.


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